14-day satisfaction guarantee
If you are not satisfied with your purchase, you may request a full refund within 14 days of the purchase date.
How to request a refund
Email [email protected] with your order number and the email used at checkout. No complicated forms required.
Processing time
Approved refunds are issued to the original payment method within 5–10 business days. Your bank may take additional time to display the credit.
Guidance sessions
Individual guidance sessions included in the Hope and Transform plans may be rescheduled with at least 24 hours' notice. Sessions already completed are not refundable, but unused sessions are refunded proportionally.
Exceptions
Refunds may be refused in cases of clear abuse, such as repeated purchases and refunds of the same product.
Chargebacks
Please contact us before opening a dispute with your bank — we will resolve any issue quickly.
Contact
Internacional Misin Esperanza Foundation · 4823 Aztec Rd NE, Albuquerque, NM 87110, United States · [email protected] · EIN 42-5264709